Shipping & Returns Policy
ShopHunt.us – Pet Products Store
At ShopHunt.us, we are committed to delivering your pet products safely, quickly, and with care. Please read our shipping and returns policy carefully before placing an order.
📦 Shipping Policy
Processing Time
- All orders are processed within 1–3 business days.
- Orders are not shipped or delivered on weekends or holidays.
Delivery Time
- Standard delivery time: 5–10 business days
- Delivery time may vary depending on your location and courier delays.
Shipping Areas
We currently ship to selected regions. If shipping is not available in your area, you will be notified at checkout.
Shipping Charges
- Shipping charges (if applicable) will be shown at checkout.
- Free shipping may be available on selected products or offers.
Pet Products Handling
We ensure all pet items such as:
- Pet food
- Toys
- Beds
- Accessories
are packed safely to maintain hygiene and product quality during delivery.
🔁 Returns & Refunds Policy
We want you and your pets to be fully satisfied with your purchase.
Return Eligibility
You may request a return within 30 days of receiving your order if:
- The product is damaged
- You received the wrong item
- The item is unused and in original packaging
Non-Returnable Items
- Used pet food products
- Opened hygiene or grooming items
- Clearance or sale items (if mentioned)
Refund Process
- Once your return is approved, your refund will be processed within 5–7 business days.
- Refunds will be issued through the original payment method.
How to Request a Return
To request a return or refund, contact us:
📧 Email: support@shophunt.us
📞 Phone: 585-252-1721
📍 Address: 1380 CHUKAR TRL, HAMILTON, MT 59840, USA
Please include:
- Order ID
- Reason for return
- Product images (if damaged)
Important Notes
- Shipping times are estimates and may vary.
- We are not responsible for delays caused by courier services or customs.
- Customers are responsible for providing correct shipping details.
❤️ Our Promise
At ShopHunt.us, we care about pets as much as you do. Our goal is to ensure every product reaches you safely and your pets stay happy and healthy.